Dawn Center

Alison Cronin
1 Star
The lady and man who answered the phone are extremely rude. Offered absolutely no help or advice for someone going through a DUI for their first time. I have no idea what I’m doing and need a little more information then blunt questions with no further explanation.
Tuesday 23rd February 2021

karla rodriguez
1 Star
The front desk worker is very rude and will even raise her voice trying to make “a point” even though she has given the wrong information. There’s a lack of communication and customer service. I wouldn’t recommend this center.
Tuesday 30th March 2021

Reginald Powell
1 Star
Lack of empathy and the Dawn Center clearly have an issue with communication, they refuse to resolve. No two people that work there will give you the same information and if a payment is missed because of their 2nd rate facilities not functioning correctly, you will be charged and potentially kicked from the program; again, because THEY are lacking. Even during the pandemic and COVID-19 crisis. The Dawn Center chooses to put blame on the client, rather than work to find a mutual resolution and take responsibility for their own inadequacies. It is sad, but the Dawn Center really seems to be ANOTHER facility focused on collecting MONEY rather than helping those in need. Damn shame...and I hope they get it together.
Tuesday 7th July 2020

Robin Manhollan
5 Star
If you have been sentenced to take a DUI Class in Contra Costa County I highly recommend this Dawn Center. Ya maybe sometimes the staff may be a little rude with us, but think it about how many wishy washy people do you think come in and out of that center a year? I am sure there are way more than we can imagine. No matter what excuses or what reason you have for getting a DUI in the first place that is not their concern, but you do have to go to a DUI class. So Their concern is you get signed up you come to classes/groups on time pay your fees they provide payments schedules. And don't talk mess be respectful and do what the class requires like the M.A.D.D. class in a timely manner and by the time you are are done you can get your certificate. It is cut and dry. They are not there to become best buddies with us they want to help us get our certificate and be done with it just like we do. The only reason I chose to keep going back is because this is the place to go to get it done. So if you want to get it done go to the Dawn Center Pittsburg and hang in there and be done with it. Just don't get another DUI or you will have to do the class where ever you decide to take your DUI class, Again. Thank you. To be wise Remember Don't Drink and Drive! Faithfully Me
Thursday 30th January 2020

BDBZB415 SF BABY
5 Star
I think this Dawn Center is awesome and the staff is actually very nice ..Cant go there to judge them when we made a mistake but James,Consuelo, Conchita and the others are all Great for sure ..YOU HAVE TO LEARN HOW TO STEP OUT THE BOX !! I learned alot and learning more ..God Bless ..P.s. James is a very good Instructor keeps it Super Real 🤝
Wednesday 8th January 2020